Returns & Exchanges

At Framebridge, we stand behind our craftsmanship and want you to love your custom-framed art; if you aren't 100% satisfied with your order, we will work with you to make it right.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a photo of the item if there are any quality concerns.

• 2.
  Review and Approval

  Our design experts will review your request and provide a prepaid shipping label or a replacement solution tailored to your specific framing needs.

• 3.
  Secure Packaging

  Carefully place your frame in its original protective packaging to ensure it arrives back at our studio without further damage during transit.

• 4.
  Resolution Process

  Once received, we will either repair your frame, issue a complete remake, or provide a full refund to your original payment method.